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EDUCATION
Master's Program - Education, Curriculum & Institutional Tech,
Framingham State College, Framingham, MA
Bachelor of Arts - Psychology, Teacher Certification - Social Studies,
Westfield State College, Westfield, MA
CAREER EXPERIENCE
Applied Management Systems, Inc., Burlington, MA: Manager, Patient
Account Management Services
Nashoba Valley Medical Center, Ayer, MA: Manager, Patient Financial Services
Franciscan Children's Hospital & Rehabilitation Center, Brighton, MA:
Assistant Controller
Medical Center of Central Massachusetts, Worcester, MA: Manager, Group
Practices
Marlborough Hospital, Marlborough, MA: Director of Patient Account
Services
TECHNICAL EXPERIENCE
Ms. Carlin brings to AMS more than 30 years experience in healthcare
accounts receivable management and consulting. Some of the services
she can provide to our clients include:
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Interim management of
healthcare patient accounting services
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Management of third party
recovery projects
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Analyzing aged accounts
receivable to determine probability of collection
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Management of group
practice operation
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Maximizing use and
effectiveness of client BAR information system
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Direct all aspects of
admission services
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Business office policy and
procedural development
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Analysis of the effects
that the revenue cycle has on unresolved receivables
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Staff education on
third-party claim resolution issues
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Extensive knowledge of
healthcare receivable information systems, in particular MEDITECH,
SMS, IDEX, HBOC
SPECIAL ACCOMPLISHMENTS
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Interim management of many
small and large multi-service acute care facilities
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Managed the government
payer unit of a specialty / acute care hospital. Played a leading
role in recovery of $1.5M in contested payments
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Assisted client in
developing a work plan and identifying job assignment to comply with
required patient accounting staff reductions
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Helped client to adapt to
a new BAR HIS. Done in conjunction with the hospital goal of
reducing AR outstanding and planned merger with another facility
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Certified Massachusetts
Patient Account Manager
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Project manager for
installation of SMS System
AFFILIATIONS
Massachusetts Association of Patient Account Management (MAPAM)
Shrewsbury Bay Scout Troop 227, Committee, Treasurer
Tahanto Scholarship Committee, Secretary
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