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CAREER EXPERIENCE
Applied Management Systems, Inc., Burlington, MA: Vice President
Southern New Hampshire Medical Center, Nashua, NH: Director, Health
Information and Medical Staff Services; Prior Director, Quality/Risk
Management
Saints Memorial Medical Center, Lowell, MA: Director, Health Information Services
Emerson Hospital, Concord, MA: Supervisor, Coding and Record Processing
TECHNICAL EXPERIENCE
Prior to joining AMS, Donna obtained extensive experience working in
health information management and medical staff services at Southern New Hampshire Medical
Center and Saints Memorial Medical Center. Her experience includes:
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Developed, and conducted a hospital-wide medical
record security and risk assessment. The methodology and tools
were presented at the American Health Information Management
Association's annual conference.
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Comprehensive assessments in the case
management, medical staff office and health information services
department.
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Coordinated a multi-level hospital-wide "Closing
the Budget Gap" analysis project.
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Comprehensive charge description master review
and its impact on hospital reimbursement.
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APC Implementation Project Leader - Lead hospital-wide
team that was charged with training, education and implementation
of the ambulatory patient classification reimbursement scheme.
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Facilitated conversion of information systems
within the Health Information Services, including SMS Invision System, Softmed Systems' Chart Management,
Chart Script, Chart Fax, Chart Fact/Locator,
ChartStat, Chart Release, ESA and Dictaphone Enterprise-Wide Express.
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Coordinated Joint Commission activities related
to Management of Information. Implemented unit-based chart
review to facilitate requirements for ongoing
medical record review.
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E/M physician based emergency department coding.
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Coordinated merger of two medical record departments.
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Coordinated implementation of unit chart order.
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Gained initial ACS Certification and
re-certification for the hospital-wide cancer program.
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Established design criteria for the space requirements
and process flow for medical record departments.
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Implemented a centralized transcription service.
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Implemented a continuous credentialing process
within the medical staff office.
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Consulted with psychiatric facility related
for Joint Commission compliance and medical record policy and procedure review.
PRESENTATIONS
Recovery Audit Contractors, Overview, Timeline, "Picks and Tips;
February 2008 and December 2007, New Hampshire Health Information
Management Association
Present of Admission (POA Indicator) Presentation;
December 2006, New Hampshire Health Information Management Association
Conducting a Hospital-Wide Medical Record Security Risk
Assessment; American Health Information Management Association, San Diego,
CA, October 2005; Six-State Health Information Management Association, Warwick,
RI; May 2006
Are We There Yet? The Journey to ICD-10-CM and
ICD-10-PCS; HFMA (Mass Chapter) and MAPAM, January 2006
The ABC's of Consulting; New Hampshire Health
Information Management Association Annual Meeting
AFFILIATIONS
American Health Information Management Association, 1977 to present.
New Hampshire Health Information Management Association, 1988 to
present. Director of Policy and Advocacy 2007 to present; Past President
2004.
EDUCATION
B.S. Health Information Administration, Northeastern University -
Boston, MA,
A.S. Medical Record Technology, Northern Essex Community College -
Haverhill, MA
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