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Home > Profiles

Consultant Profiles

DONNA SHAW, RHIA

VICE PRESIDENT
, HIM / COMPLIANCE

EDUCATION
B.S. Health Information Administration, Northeastern University - Boston, MA,
A.S. Medical Record Technology, Northern Essex Community College - Haverhill, MA

CAREER EXPERIENCE
Applied Management Systems, Inc., Burlington, MA: Manager
Southern New Hampshire Medical Center, Nashua, NH: Director, Health Information and Medical Staff Services; Prior Director, Quality/Risk Management
Saints Memorial Medical Center: Director, Health Information Services
Emerson Hospital, Concord, MA: Supervisor, Coding and Record Processing

TECHNICAL EXPERIENCE
Prior to joining AMS, Donna obtained extensive experience working in health information management services at Southern New Hampshire Medical Center and Saints Memorial Medical Center. Her experience includes:

  • APC Implementation Project Leader - Lead hospital-wide team that was charged with training, education and implementation of the ambulatory patient classification reimbursement scheme.

  • Facilitated conversion of Information Systems within the Health Information Services. These information systems include SMS Invision System, Softmed Systems' Chart Management, Chart Script, Chart Fax, Chart Fact/Locator, ChartStat, Chart Release, ESA and Dictaphone Enterprise-Wide Express.

  • Coordinated Joint Commission activities related to Management of Information.  Implemented unit-based chart review across organization to facilitate requirements for ongoing medical record review.

  • E/M physician based emergency department coding.

  • Coordinated merger of two medical record departments.

  • Coordinated implementation of unit chart order.

  • Gained initial ACS Certification for the Hospital-wide Cancer Program, 1992 & re-certification 1995, 1998.

  • Established design criteria for the space requirements and process flow for two medical record departments.

  • Implemented a centralized transcription service.

  • Implemented a continuous credentialing process within the medical staff office.

  • Consulted to local psychiatric facility related to Joint Commission compliance and medical record policy and procedure review.

AFFILIATIONS
American Health Information Management Association, 1977 to present.
New Hampshire Health Information Management Association, 1988 to present.  Past President.

 

 
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