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EDUCATION
MSHCA, Healthcare Administration, Trinity University, San Antonio,
TX
B.B.A., Management, Texas A&M University, Texarkana, TX
CAREER EXPERIENCE
Applied Management Systems, Inc.: Manager
St. Francis Hospital, Wilmington, DE: Vice President
MEDCO, Willow Grove, PA: Principal/Vice President
Franciscan Health System, Aston, PA: Director, Regional/Management Services
Hospital Corporation of America, Nashville, TN: Director, Management Services
Texas Hospital Association, Austin, TX: Management Engineer, Operations Improvement
TECHNICAL EXPERIENCE
Mr. Long has over 25 years of extensive healthcare operations and consulting
experience, including vice president of a 300-bed acute care facility and
managing a multi-disciplinary consulting practice that provided management,
operations improvement, and supply cost consulting services to hospitals and
physicians with extensive expertise in both non-profit and for-profit hospitals. His accomplishments include:
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A hospital-wide operations improvement initiative that
resulted in implementation of $6 million in identified savings.
Initiatives ranged from process flow improvements, elimination of agency
staffing, organizational restructurings, consolidation of functions, supply cost
reduction, redesign of fringe structure, etc
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A multi-disciplinary effort to redesign a patient care model
that resulted in increased nurse to patient ratios, improved quality of care and
higher patient satisfaction.
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Developed, initiated and managed a system-wide improvement
program designed to reduce costs by $12.6 million over a two year period that
relied on a structured process of review, measurement, improvement, education
and training, and benchmarking.
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Initiated patient care redesign project which focused on
redefining staff roles to provide integrated bedside care and reduced indirect
time.
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Developed and implemented action plans to achieve financial
targets through cost reduction and revenue enhancement.
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Management and operations improvement assistance to seven
hospitals with a total of 2,200 beds in the Philadelphia, Trenton and Baltimore
markets.
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Development of regional strategies for primary care, managed
care and integrated delivery network development. Key member of team that
formulated a regional approach to primary care networks. Managed the
review of physician practice evaluations and acquisitions to assure reasonable
purchase cost for practices and consistency with guidelines.
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Evaluation, review and board approval process for major
capital projects including coordinating legal, financial, and marketing and
planning evaluations of projects to insure operational feasibility and
consistency with strategic and financial plans.
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EP program cost benefit review that lead to rebilling effort
that netted $1.2 million in additional reimbursement and generated approximately
$1.5 million annually in improved payments.
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Brought Environmental Services, Food & Nutrition, Security
Services, Medical Library Services in-house.
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Participation in Joint Commission preparation and survey that led to a
score of 98, placing the hospital within the top 5% of US Hospitals surveyed.
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Organization restructuring, financial turn-around, primary
care network development, facility expansion and operations improvement.
AFFILIATIONS
AND PUBLICATIONS
Member, American College of Healthcare Executives
Certified Healthcare Consultant, American Association of Healthcare Consultants
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