JENNIFER OWEN SCHUSTER, MS, RN

SENIOR VICE PRESIDENT

CAREER EXPERIENCE
Applied Management Systems, Inc., Burlington, MA: Senior Vice President
Erie County Medical Center, Buffalo, NY: Nursing Administrative Consultant
St. Clare’s Hospital, Schenectady, NY: Director/Staff Nurse, Surgical/Stepdown Unit
Amsterdam Memorial Hospital, Amsterdam, NY: Charge Nurse, Medical-Surgical Unit

TECHNICAL EXPERIENCE
Ms. Schuster has over 25 years of experience in patient care, both as a practitioner and as a consultant. Her primary areas of concentration include all aspects of inpatient nursing and emergency services. She has specialized in workload measurement and analyses. Her areas of specialty include staffing and productivity analysis, hospital-wide patient classification system development and validation, information systems applications, and coding training for emergency physician services.

With AMS, Ms. Schuster has been engaged by clients to perform hospital-wide analyses, assist with implementing recommendations, and to mentor administrators, managers, and staff on various healthcare management and administrative issues. On a part-time and interim basis, she has assisted many clients with developing systems and strategies specific to their needs, to ensure optimal project outcomes.

She also has a solid working knowledge of computers, nursing software, and many of the popular, commercial software products. With AMS she has also been involved with Hospital Information System (HIS) selections and commercial software installations management, development, and education. Before joining AMS, Ms. Schuster was an in-house systems and productivity consultant at a 600-bed county hospital. During that time, she also developed patient classification systems and worked with other area hospitals as a nursing administrative consultant. She has worked as a Nursing Director, Charge Nurse, Staff Nurse, and Float Nurse on various medical/surgical/step-down units, intensive care units, and emergency rooms.

Ms. Schuster currently serves as the Senior Vice President responsible for the Patient Care Services Division at AMS, including over-site of the nursing practice operations, benchmarking, informatics, and interim management assignments.

AFFILIATIONS AND SPEAKING
American Organization of Nurse Executives (AONE)
Boston Area Nursing Informatics Consortium (BANIC)
Health Care Information and Management Systems Society (HIMSS): Fellow and Nursing Special Interest Group Member
Massachusetts Organization of Nurse Executives (MONE)
Nursing Information Systems Council of New England (NISCNE)

Ms. Schuster has spoken on varied patient care operations and systems topics, including staffing, productivity, quality assurance, patient classification, inter-rater reliability, and work sampling workload/analysis.

EDUCATION
M.S. in Nursing Administration, State University of New York at Buffalo
B.S. in Nursing, Alfred University - Alfred, NY