"We've been working with AMS and their benchmarking database to bring our members a better perspective as to where they fit competitively relative to their costs in four major areas - laboratory, radiology, nursing  and the operating room.  Their database has been internally controlled for the last 30 years so to us there's a lot of credibility in their numbers.  They have true methodologies and an excellent working relationship with our senior management. "

-- Paul O'Neill, President, Yankee Alliance, Andover, MA

"Hospitals today have to watch their costs very closely.  A little savings here, a little savings there quickly adds up.  AMS has done such a good job for me that I've brought them into this hospital as well as others I've been at.  They bring a sensitive and humanistic approach to the whole issue of reengineering.  Their work is practical and useful.  I use them to set up and implement productivity standards and to determine optimal staffing levels throughout the hospital."

-- John C. Johnson, President & CEO, Holy Cross Hospital, Fort Lauderdale, FL

"Over the course of the years, AMS has been terrific at helping in a broad range of organizational projects.  Their customer service is excellent - and we've brought them in on an hours notice and they have consistently delivered a quality product"

-- Joyce Johnson, Senior Vice President, Washington Hospital Center, Washington, DC

"I've used the services of AMS extensively - in my career with three Massachusetts hospitals and now with Shields Health Care Group.  They've done work in many aspects of operations from labs and radiology to nursing services as well as financial areas, and they've always given me a great value for my money.  I go back to them because they offer a more personalized approach and services.  At AMS, I always deal with a principal and the principal stays involved throughout the project, not just for the sign-up.  With AMS, you're turning to people who you know understand your business, they may have worked with you before and they know how you like to work.  It's a great comfort."

-- Ralph DiPisa, Senior Vice President, Shields Health Care Group

"I had worked with AMS at Lahey Clinic and I turned to them when I needed help with the organizational structure at the Geisenger Medical Center.  Our health system has already developed a new patient focused care model but AMS enhanced that effort by bringing a new dimension in terms of really working with our patient care managers.  Their staff really educated and mentored the newly identified leadership team for nursing, and then helped us link the productivity monitors in inpatient services to the financial reports.  I prefer to work without consultants, but AMS brings a low-key approach to problem solving and strategic thinking that doesn't diminish the role of the operational team.  They bring added value."

-- Nancy Rizzo, Senior Vice President of Operations, North Central Region, Penn State Geisenger Health System, Danville, PA

Copyright © 2007

Applied Management Systems Inc.